My Phone Support™ – 1-855-698-3241 for Expert Support!
# Sunday, 14 May 2017
Over 200,000 computers were hit by the WannaCry ransomware attack. WannaCry was a worm that would encrypt a user's data and demand a bitcoin ransom for the data to be decrypted.

Your best defense against WannaCry is to install all critical Windows updates which should close some of the zero-day vulnerabilities that WannaCry was using to infect computers.

This is also an important reminder for having both a local backup and a cloud backup of all your important files, documents, and photos.

If you need assistance with ransomware, making system backups, or other PC problems, please reach out to My Phone Support for assistance.


# Published: May 14, 2017
Category: Malware | Security | Tech Support

# Wednesday, 02 September 2015
Are you having problems with your Windows 10 upgrade? You're not alone. Many users have experience black screens, endless updates, driver issues, and wide range of problems when upgrading.

Since Windows 10 was released as a free upgrade for some many Windows 7 and Windows 8 systems, it exposed end users to a host of problems with driver and software configuration. Microsoft is working quickly to patch many of these problems.

So if you haven't upgraded yet, it might be best to wait a few months for some of the major issues to be patched.

If you have upgraded and are having problems - please contact My Phone Support today. We've been helping many people get their systems upgraded, drivers patched, and PC's working correctly.

# Published: September 1, 2015

# Tuesday, 05 November 2013

"My name is Ed, how can I help you?"

NSA whistle-blower and fugitive Edward Snowden is now providing tech support for an unnamed Russian website. Engadget reports that Snowden's lawyer announced his new job.

If you need tech support, however, we recommend calling My Phone Support.

# Published: November 5, 2013
Category: Privacy | Tech Support

# Tuesday, 01 May 2012
A recent survey by VocaLabs found Apple to be the tech support leader among three major tech brands: Apple, Dell, and HP. Dell customers were 3 times more likely to leave their brand than Apple customers and HP customers were 5 times more likely to leave their brand. Customer reactions were based on their tech support experience.



If you're looking for a better tech support experience (for any brand), try My Phone Support first. Our agents our friendly, certified in a wide range of technologies, and can often provide better, cheaper support than major brands can offer.

Read more about the VocaLab survey.

# Published: May 1, 2012
Category: Dell | HP | Tech Support | Apple

# Wednesday, 25 April 2012

Ars Technica recently profiled one of the coolest jobs in tech: tech support in Antarctica. The Wisconsin IceCube Particle Astrophysics Center runs and supports a data center and cloud computing network on the South Pole. All those computers require IT support staff - both onsite and remote support via satellite connection. During Summer, over 1,000 scientists can be working at the South Pole, so tech support needs expand.

Read more about these unique IT guys at Ars Technica.

Or apply to work at IceCube.

# Published: April 25, 2012
Category: Tech Support

Search
Recent Posts
Categories
Tips & Comments